There are scratches on the side and back. The front has a crack in the glass film only, and the main body is not cracked. The film was applied by an amateur, so it's not very clean. A case is also included as a bonus and will be shipped with the item. It was mainly used for car navigation. The battery is deteriorated, so it drains quickly. The touch panel and charging work without any problems. The speaker distorts the bass slightly when the volume is at maximum.