Thank you for viewing. I purchased this item used in February 2025 and used it for about six months. The previous owner reportedly purchased it new in August 2023. It was very helpful for warming expressed breast milk and keeping milk warm! The original box and quick start guide are included. There is some peeling on the sticker on the touch panel (see image 2). There is limescale on the bottom of the main unit, but there is no problem with use (see image 7). Operation has been confirmed (see image 10). The original box has cushioning material inside, and I will pack the outer box in a plastic bag for shipping (see image 11). Please feel free to contact me if you have any questions.