Almost new, used for one week. Color is black. It was always kept in the included case, and there are no noticeable scratches or damage from drops or bumps. It has been charged about 3 times. Another transcription service was introduced at my company, and I was required to use it, so this is no longer needed. The accuracy of recording and minutes creation is overwhelmingly higher than the one introduced at my company. I highly recommend this to those who haven't yet utilized this kind of service for work, etc.