I purchased this as a spare. It is a new, unused item. Wired headset for high-quality voice calls. - Model Name: EncorePro 510 - Brand: Plantronics - Accessories: Quick Start Guide - Type: Wired Headset I am busy on weekdays and may not be able to respond to comments. Shipping is generally only on weekends. Please understand that it may take some time. Simple packaging with only water damage protection. I may change between Rakuraku Mercari and Yuuyu Mercari shipping. Please consult if you have a preferred shipping method. Thank you for reading to the end. Thank you very much. ᴗ ᴗ)⁾⁾