Thank you for viewing! ☺︎ This is a hamster house that I used for about two weeks. The hamster didn't go inside, so I stored it in a drawer after use. You can put ice packs in it during the summer. You might also try putting in a heat pack in the winter. There are small scratches in places, and the largest scratch is in photo 6. The scratches are not noticeable overall, but if you are concerned, please refrain from purchasing. Please purchase only if you understand that this is stored by a private individual.