Purchased a few years ago and used only once. There are no noticeable scratches or stains overall, but as shown in photo 13, there is a faint smudge from ink in one spot. It's not very noticeable, but it's based on my subjective assessment, so please be aware of this. It's divided into 4 layers, allowing you to organize items in detail. The area with the most depth has one zippered pocket and two small pockets. The shoulder strap length is adjustable. The color is greige, and photo 9 is the closest representation. grove Shoulder bag