This is a new, bulk product. The new ANKER portable power supply has a connector change. This can be used to convert cables for the old model. Details such as the logo may change depending on the lot. We do not provide support for installation, usage, etc. If you need warranty or support, we recommend purchasing from a physical store. Shipping is free nationwide, but there is no insurance for postal accidents by the seller. We recommend insured shipping, so please inquire in advance. Cancellations, returns, and refunds are not possible. Please purchase after agreeing to the profile.