ReFa GRACE HEAD SPA Head Massage I purchased and used this several years ago. It has been stored in its box ever since. The parts attached to the main unit have some slight discoloration. The box has some minor scratches and creases, signs of use from taking the product in and out. Operation has been confirmed. All accessories shown in the photos are included. Everything shown in the photos will be shipped. This is a bargain sale due to long-term storage by a private seller and a private inspection. Please refrain from minor complaints such as those not mentioned in the description. Please understand the above before purchasing.