I purchased this guitar used. I don't see any noticeable scratches, and I think it's in good condition. The sound output is clear, with no crackling or other issues. I only played it briefly because I bought it by mistake. The neck is straight, and the truss rod has not been adjusted. I adjusted the action to 2.0mm at the 12th fret on the 6th string and 1.75mm on the 1st string, and I don't feel any noticeable buzzing or dead spots. Includes the guitar and a soft case. I plan to pack it in a guitar-sized cardboard box for shipping.