Thank you for viewing. I believe I've used it about 3 times. The pads I used were washed and stored. In my subjective opinion, it's clean, so I think it can still be used. The nozzle cleaner is missing. (See photo 3) There are scratches on the main unit (See photos 4 and 5). It looks like the paint is peeling. The outer box is severely damaged, so please consider it as not included. I will use it as the cardboard box for shipping. Please refrain from purchasing if you have any concerns about the above! Thank you! 【Multi-functional Steam Cleaner】 The Shark Steam Portable is a multi-functional steam cleaner for effectively cleaning various surfaces. By using the included nozzles and brushes, you can easily clean your entire house. 【Compact Design】 This steam cleaner is compact and easy to carry. It is also suitable for cleaning in tight spaces and high places. 【Easy Operation】 It has intuitive operation and can be used immediately. An instruction manual is also included, so you can use it with confidence.