New, unused. ★ Compatible models: Fire TV Stick 4K, Fire TV Stick (2nd generation), Fire TV Cube (2nd generation), Fire TV Cube (1st generation), Amazon Fire TV (3rd generation, pendant design) ★ Incompatible models: Amazon Fire TV Stick (1st generation), Amazon Fire TV (1st generation), Amazon Fire TV (2nd generation) (box type), or Fire TV Edition smart TVs 【With Voice Recognition Function】 This remote control for Fire TV Stick has voice search capabilities. By pressing the voice recognition button and speaking into the remote, you can search for and play your favorite titles. Pressing the app buttons allows easy access to Netflix, Prime Video, Disney+, and Hulu. Please confirm before purchasing. This product is a compatible replacement, so the power, volume, and mute buttons on the remote may not work with some TV models and Japanese-made TVs. Please be aware of this. Amazon customer support for this product itself is not available because it is a compatible replacement. 【Note】* If the button layout is different from the original remote, the Hulu key may not work depending on the model. 【TV Compatibility Settings】If the power and volume buttons on the Fire TV remote do not work, follow these settings: First, open the Fire TV screen with the remote. Select the gear icon on the right and press "Equipment Control." Proceed to "Manage Equipment" and select "TV," then press "Change TV." Although it says 5-10 minutes, the screen will switch immediately when you press "Change TV," and you can start using the new Fire TV remote. 【How to pair with Fire TV if you don't have the original remote】: Unplug the Fire TV power cable from the outlet and plug it back in to restart the Fire TV. Once the Fire TV home screen appears, start using the new remote.