Used 2 or 3 times. Everything in the photos is included. Some stains from use. No problem with usage. Box included. Retail price: 16,500 yen Industry-first EMS neck pillow Straight neck NIPLUX NECK PREMS Neck Premis Heat, stretch, goods, pillow, neck traction, shoulder, neck, shoulder blade, pillow, smartphone neck, neck stretcher, gift, practical, women, men, massage, pillow, relief goods