I haven't used this much, and it's been stored at home. There are no scratches or stains. The surface isn't fuzzy either, but it does have a used feel, not brand new. It has a zippered divider on the front and back, and a snap closure in between, dividing it into three compartments, making it very convenient to use. [Size] Width: 22 cm Height: 18 cm Base depth: 4.5 cm Shoulder strap length (height from the top of the bag): 54 cm As a bonus, I'll include a Lake Alster pouch. This was also stored at home and not used much. It has small pockets and dividers for things like lipsticks inside, so I think it's a small cosmetic pouch. [Size] Width: 12.5 cm Height: 8 cm Base depth: 3 cm Thank you.