The case has scratches, cracks, and scuffs. Some discs may also have scratches. We do not inspect each item individually. If you are concerned, please purchase from sellers who list items as "no noticeable stains" or "new." Regarding other products and shipping, details are provided in my profile, so please be sure to read the product description and profile. If you make an immediate purchase without reading, I will cancel the order. It is difficult to judge the degree of the scratches, and there may be differences in judgment between the customer and myself, and there may be oversights, so I have listed the items as "with stains and scratches." Some items are clean, but please make your judgment based on the photos. If you are at all concerned, please purchase from sellers who list items as "no noticeable stains." Also, these are used items. Please purchase only if you understand that they are used. As I am a private seller, there may be oversights. Please understand. We cannot accept returns or complaints under any circumstances, so please be aware of this.