This is the National NanoCare Steamer EH2471. It's an older product, but it has been used very little, so there are no noticeable scratches or stains, and it works without any problems. The box is not included, only the main unit and the instruction manual. Please understand that this item has been stored at home, so only purchase if you are okay with that. - Brand: National - Model Name: Platinum - Included Items: Instruction manual - Color: White - Purpose: Facial steamer Thank you for looking.