Product Overview https://panasonic.jp/hair/products/EH-HT12/support.html I purchased this at an electronics retailer 2-3 years ago, but it's a new, unused item because I bought the wrong size. It has been stored at home, so please refrain from purchasing if you are concerned about this. Also, the warranty period has expired, so we cannot offer refunds or other compensation for any defects or malfunctions after opening or using the product. To reduce shipping costs, I plan to wrap the product's outer packaging with bubble wrap and pack it compactly in a paper bag. Therefore, the outer packaging may be dented during delivery. Please consider this before purchasing. *Considering the above, I do not recommend this for those planning to purchase it as a gift.