"Get the President! A True Account of Battles with Complaints" Shigeo Kawada, Takarajima Bunko, 20230305 Price: ¥648 If you're bitten by a complaint, will you stand your ground? Or will you run away? Encounter the outrageous individuals from over 20 years of complaint handling! The author's complaint handling experiences are introduced. All are real examples and highly practical! There are water stains on the cover. Books in the same genre can be found using the following tags (based on Amazon classification): #Aki's Sales & Marketing #Aki's Takarajima Bunko #Get the President! #ShigeoKawada #Shigeo_Kawada #book #society/social_welfare #complaint_handling #sales_management