This item has fine scratches. We have taken photos to show the scratches as clearly as possible. Please ask if you have any concerns. There are no cracks or chips in the claws. Everything in the photos is included. Shipping is only available on weekdays. Please note that we cannot ship on Saturdays, Sundays, and holidays. If there is anything else, we will write it in our profile, so please take a look at the profile when purchasing.