The last time I checked, it was working fine, but I don't have a machine to test the sound. Please understand that there's a possibility it's a junk item before purchasing. The cushion part is in poor condition (see photo 3). The switch is also sticky (see photo 4). There are also some scratches (see photos 5 and later). As far as a layman can tell, there is no damage. The box is included, but it's empty. Everything in the photos is what you will receive. Regarding the outside of the box, I plan to use simple packaging without bubble wrap, so please consider it as packaging material. No price reduction.