Purchased new from the Fishman official online shop. While there is some wear and tear, there are no breaks or damage that would cause line trouble (I never experienced any during my use). Before and after use, I coated the PE line with "Shu" and always washed and wiped it down after use. When not in use, it was stored in a dark place with a fan running. I can add photos if requested. Please feel free to comment if you have any questions. I will carefully pack it and ship it in a cardboard box.