Purchased from an authorized retailer. Used only a few times and stored in a dark place. There are no scratches, stains, or cracks, and it appears to be in relatively good condition. The cleaning cloth has fold marks. - ReFa CARAT body - Included drawstring bag - Cleaning cloth - Guidebook - Instruction manual The box is not included. Please refrain from purchasing if you are sensitive to minor imperfections, as this is a personal storage item and has been inspected by an amateur. Area of use: Face, whole body