Purchased in 2024, used for about a month and then stored. Purchased on Rakuten. Includes a spare packing gasket. When I first installed it, there was a water leak at the connection with the hose, so I contacted the manufacturer. They sent me packing gaskets (two). After installing one, the leak stopped. I'm including the other, unused gasket. This is a hand shower-type ionic shower head with a transparent body and two types of ceramic balls. - Brand: Frion FR-14S - Product Name: Smile Ionic Shower Head - No Replacement Needed: Uses ceramic - Design: Transparent body, color: Clear - Function: Uses two types of ceramic balls - Shape: Hand shower type Thank you for looking.