I bought these two years ago for my child's lessons, but they were never used and have been stored away. They are new and unused. There is no insole; it is integrated with the main body. I plan to ship them via Takkyubin Compact, so for packaging purposes, they will be shipped with the heels pressed down as shown in the fourth image. If you prefer shipping without pressing down the heels & in a slightly larger box, it will be an additional 300 yen (880 yen total).