Brand new, unopened. This is a set of two haru hair mineral essence products. Messages are answered 365 days a year. Shipping is on weekdays from 9 am to 4 pm. Please ask questions before requesting a price reduction. I will ignore standard price reduction requests. Please suggest your desired price instead of just asking for a discount. In the unlikely event that there is a problem (defect) with the product you receive, please notify me via the transaction page message before giving a rating. Let's talk first if a problem arises. One-sided low ratings will hinder a resolution, so please refrain from doing so. Thank you for your understanding. (0108)