Since I have never used it, the product condition is set to "New, Unused," but please understand that there may be minor scratches due to being a capsule toy. I will ship the item as is, in a brown envelope. If you would like a bubble-wrap-lined envelope, I can accommodate you for an additional 200 yen. I am unable to provide compensation for damage, scratches, or stains during shipping. Thank you for your consideration. #Evangelion #NagisaKaworu #SunshineCityPrinceHotel #SunshineHotel #AcrylicStand #CapsuleToy