All parts are present, but the item has been opened and assembled/cut. There's a separation in the ice parts? - it's unclear if it's a crack or part of the original design. Please check the images. Since it's not in new condition, please refrain from purchasing if you are concerned. It was stored in a Seria case, so I will pack it with the case, bubble wrap, and an envelope. Konbini Re-Ment Banshaku miniature Doll Figure Dollhouse