This is a genuine PlayStation 5 DualSense controller. It has been disassembled, internally cleaned, and the following maintenance has been performed: - Stick sensors replaced with genuine ALPS brand equivalents - Stick covers replaced with new ones - Firmware updated Operation has been confirmed, and you can use it comfortably. Regarding Returns Returns are accepted within 3 days of delivery, excluding initial defects. Thank you for your understanding. If you have any questions, please feel free to ask in the comments section. Thank you for viewing.