I have kept this item at home since purchasing it. Although it is new and unused, please refrain from bidding if you are sensitive to the condition of the product. Since it was displayed in a store, please assume that the outer box may have scratches, tape peeling, or deterioration. To reduce shipping costs, the item will be simply packaged. (It will be wrapped in bubble wrap and a shipping label will be attached. If you prefer shipping in a cardboard box, you will need to cover the difference in cost.) If there are any problems with the product after opening it, please contact the manufacturer directly.