I've only used it a handful of times since purchasing it. Please refrain from purchasing if you are overly concerned about condition, as it has been stored by a non-professional. Although it is in good condition, please understand that there may be minor scratches. This is a multi-functional Panasonic hair dryer with HOT/COLD settings and scalp care function. - Brand: Panasonic - Year: 2020 - Model Name: Hair Dryer - Settings: HOT, COLD, SCALP, CARE, SKIN - Functions: TURBO, DRY, OFF Thank you for looking.