As shown in the photos, there are a few scratches. It works without any problems. Each function has been tested and confirmed to be working, with no defects, so it can be used immediately. I think the airflow is still sufficient. It is relatively clean, but it is a used item, so there may be small scratches and signs of use. Please refrain from purchasing if you are sensitive to these details. - Brand: Panasonic - Model: EH-NA9A - Function: Nano Care - Color: Pink (Red)