Manufacturer's Site: https://www.pfu.ricoh.com/scansnap/products/ix500/ Purchased in July 2016. Used on average once every few weeks to a few months. There are no operational issues, and it works normally, but I am selling it because the app (ScanSnap Cloud) for Android connectivity is no longer supported. In the seller's opinion, there are no major scratches, stains, or deterioration issues, but please be aware of the signs of use and aging that come with time.