There is some minor soiling from normal use, but it is in very clean condition. I have cleaned it as much as possible, so it can be used as is by those who are not overly concerned about minor imperfections. This product has been tested and confirmed to be working. As this is an electrical appliance, please understand that no claims or returns will be accepted. I am selling this at a low price, so thank you for your understanding. - Model: EP-711A - Brand: EPSON - Included items: Power cable, Instruction manual Thank you for viewing.