I've worn these shoes 2-3 times and kept them carefully for special occasions, but I no longer wear heels, so I'm selling them. They're very cute, and I think they're in great condition, although there are some minor scratches. The yellowish substance under the ribbon is likely adhesive used to attach the ribbon. I usually wear a size 24cm, and these fit perfectly. Please understand that these are used shoes that have been stored at home and have been owned by someone else. Toe: Open toe Heel height: Approximately 6cm