No returns. Price negotiable. Instant purchase OK. *Please read profile.* Thank you for viewing. This item was purchased around 2018 and was used several times by my daughter when she was young. It was also stored in a Licca-chan "Dress Room." It appears to be free of scratches, and there is a little bit of dirt, but it's not noticeable. As you can see from the photos, the hair is full and lush. I am selling it because I haven't used it in the last few years. There are no smokers or pets in the house. Please consider purchasing.