Purchased on Amazon. Out of the three included cords, only the Type-C to Type-C charging cord is broken and unusable, so one cord is not included. There are also minor scratches on the earphone case and the earphones themselves, likely from drops. Please refrain from purchasing if you are sensitive to used items. Returns are not accepted to prevent swapping. Please feel free to ask any questions or leave comments. ------------------------------ Wireless earphones equipped with Spatial 360 and hybrid dual drivers. - Brand: JBL - Model Name: Tour Pro 3 - Features: Spatial 360, Triple-Audio 2.0, Perfect Calls - Color: Black - Driver Type: Hybrid Dual Driver Thank you for viewing. Other features: Noise canceling