It's just as pictured. A 2GB memory stick is included. The battery has expanded and was disposed of. Never been disassembled. Buttons, UMD, and memory stick reading have been confirmed. No button sticking. Slightly noisy, with a slight "gyuru-gyuru" sound. There are no scratches on the screen, but I think there is some yellowing due to aging. There are some small scratches on the main body, please check the images. Button and key operation has been confirmed in the OS menu and PSP software. To prevent replacement, we generally ask for no returns or exchanges. Basically, it will be wrapped in bubble wrap and shipped via Nekopos. We are not responsible for damage during shipping. If you require more secure packaging, we will add the difference in shipping costs. Please let us know before purchasing.