Thank you for viewing! This is a handmade item. Handmade items are very delicate, so please handle them with care. Please refrain from purchasing if you are not comfortable with handmade items or if you are looking for perfection. Both the chain and charm are purchased new. *Although new and unused, there may be initial scratches. I try to note any initial defects found during inspection, but there may be oversights. Please understand this before purchasing. Charm size (heart) Height: Approximately 2cm Width: Approximately 2cm *Measurements are approximate. A black drawstring pouch for storing the accessory will also be included. No price negotiations. No returns. Instant purchase is OK. Multiple item purchases are OK. I look forward to your purchase (*^*)