Used only once. As shown in the image, there are some white areas, but the bottom is not scuffed and there are no noticeable scratches overall. Height: 32cm Width (bottom): 18cm Depth: 9cm Shoulder strap: 102cm (longest) Please allow for some minor errors. Pockets: 2 exterior zippered pockets, 1 interior open pocket Purchased at a department store. The Rexy charm was received at the store.