I bought this new two years ago and used it 3-4 times. Since I've only used it a few times, it still feels stiff. I fell in love with it at the store and bought it, but I've completely switched to cashless payments. Now I just carry coins in a Ziploc bag, so I haven't used this at all. I've only used it a few times, which is a waste, so I hope someone who carries cash will use it. It's mostly clean, but it's a used item, so please consider that before purchasing. No box included.