I am a non-smoker. I do not have any pets. This is an official delivery bag with the menu logo. I have used it about 7 or 8 times. There is some soiling. You can see it in the 12th image. Other than that, it is generally clean, and I subjectively did not find any tears or damage. Please refrain from bidding if you are overly concerned about minor imperfections. The interior has a double-layer structure for cold and heat retention, which properly keeps the food temperature. It has a lightweight and durable design, and because it is a backpack type, it can be used comfortably even for long delivery times. Shipping will be done by folding it as shown in the 17th image and packing it. Everything in the images is included. There are no missing items. Please rest assured. I have just listed this, so I am not considering lowering the price for the time being.