I used this item a few times after purchasing it from the official store, and it's in relatively good condition with no noticeable scratches or stains! The color is charcoal gray. It's a large-capacity bag, but it's very light and easy to use. ◆ Large Capacity A4 Bag ◆ A vertical square-design commuter bag has arrived! It's designed to be more stylish than the traditional office bag, making it easy to use for both office casual and everyday wear. It uses the popular lightweight material from Twelve, making it comfortable on the shoulders and recommended for daily use♪ It's sized to easily fit A4 clear files, but the trapezoidal silhouette prevents it from looking too bulky, resulting in a neat-looking A4 bag despite its large capacity◎ It comes with two sets of handles: a faux leather handle that can be worn over the shoulder, and a color-coordinated handle with adjustable length, both of which are removable. It's a nice feature that you can change the way you carry it and the overall look depending on your mood♪ It has three layers, with a zipper in the middle to securely hold your belongings. There are also three pockets inside for organizing small items. Furthermore, there's a pocket on the side that's easy to put your phone or commuter pass in! Please understand that this is a used item stored at home before purchasing.