Purchased at a department store. The instruction manual is in the last photo. Please check the product number. The instruction manual will not be included as it contains personal information. Silver tends to tarnish over time, resulting in an overall dullness. I've only worn it once since purchasing it, so please refrain from buying if you are concerned about this. You may be able to have it polished at a store, but please handle this yourself. Simple design silver chain bracelet with three zirconia accents. - Brand: 4°C - Design: Simple chain bracelet - Embellishment: 3 crystal stones - Clasp: Lobster clasp - Material: Silver Thank you for looking.