Brand new, but only one straw, cut in half, is included. Recommended for those who use commercially available straws and dispose of them after use ^ ^ Stored at home. Although I don't see any noticeable scratches or stains, please refrain from purchasing if you are sensitive to such things or are looking for a product in the same condition as new (unopened). The box will be folded and shipped via Yu-Packet Post Mini. This item has been handled by a person, so please understand that it is a used item. This is a personal inspection, and there may be oversight of stains or other damage. Please understand this. Returns are not accepted. Please ask any questions before purchasing. Also, please read the profile.