Thank you for viewing. This is a new, unused item, but it has been opened as it is a random product. I only checked the contents after purchase and stored it in a dark place. I believe there are no noticeable scratches or stains, but please understand that there may be minor initial scratches. This is a personal inspection and storage. The product bag and the thin paper that was inside are not included. I will pack and ship only the acrylic charm. Thank you.