I just bought this last month, but when I tried to process a return, it said, "This item cannot be returned." I bought this for a family member, but they no longer need it, so I'm offering it to someone who can use it. LAROTSUBA Fracture Shoe, Nursing Shoe, Post-Operative Shoe, Recovery Shoe, Nursing Care, Injury, Fracture Sandal, Walking Aid, Adjustable, Easy to Put On and Take Off, Breathable, Lightweight, Non-Slip, Hospital Shoes, Unisex (Gray, S) LAROTSUBA Fracture Shoe, Nursing Shoe, Post-Operative etc.