Tory Burch Two-Way Bag (Shoulder & Hand) While there are no particularly large scratches, this is a used item, and there is some peeling on the handles, so it is listed as "has scratches and dirt." The gold hardware for the shoulder strap has never been used and is in beautiful condition. It's made of a very sturdy material, holds its shape well, and has a luxurious feel. Please feel free to contact me if you have any questions.