Thank you for viewing. This is a new, unused item. I opened it for the purpose of taking photos. I had no opportunity to use it and it has been stored as is. I am selling it as part of a decluttering effort. Although it is new, it has been handled once, so please refrain from purchasing if you are sensitive to this. [Product Contents] AI Home Gateway (NCP-HG100) Accessories: Main unit, power cord, instruction manual