"Customer-Centric Organization Management" Yura Umezu / Jay Galbraith Price: ¥2400 It's not enough to just have "posture" or "attitude." This book explains the evolution process to a "customer-centric company" that responds to customer needs and provides effective solutions, using examples from "low," "intermediate," and "advanced" levels. *Some markings present* #Nico's Book List ↑List of books for sale. Set discounts available for bulk purchases! (^^) #YuraUmezu #Yura_Umezu #JayGalbraith #Jay_Galbraith #Books #Society/Management