IRIS OHYAMA Steam Cleaner STM-304KC Used a few times, but has been stored unused since then. Operation confirmed. The items in the photos are all that are included. (One point pad has been used, so there are 11 remaining) As it is stored by a private individual, there are minor scratches and dirt associated with storage, but there are no problems with use. Please consider this item with the understanding that it is a used item. Thank you very much.