This item was originally installed in a new construction property. It was removed to replace it with a different faucet. It has only been used to the extent that the installation company used it during installation, and I used it to check the water flow when listing it. As shown in the photos, there are two cracks in the corrugated tube (there was no water leakage from the rubber hose inside). The water filter cartridge is unopened and unused. There are no installation instructions or outer box. I will pack and ship it in a cardboard box that I will provide.